Tag Archives: guest experience

How Mobility is Changing the Way Hoteliers Service their Business

Tweet By: Sophie Talbot As OPERA Mobile is deployed, it is amazing to think how mobile devices are notably changing the way hotel customers do business. I have, at some stage of my life, worked…

Major Disruptive Force: Everyone is Connected Everywhere!

Tweet By: Boro Petrovic, CTO MICROS Systems, Inc. Not so long ago, I asked the CIO of a large gaming company: “..What is the underlying technology that enabled the most advanced features of your new…

Unplugged- Things to think about as you get ready to take your hotel operations mobile

Tweet With Alicia Marz-Fox and Dan Petersen As many of you blog followers already know, the MICROS OPERA team has been working on our next generation product and are thrilled to be launching our front desk…

Selling the experience – Are you using personalized selling to close the deal?

Tweet By: Sophie Talbot We recently held our MICROS Users Conference, which was a great chance to meet with our customers, to talk about their needs and to hold a session with the OPERA Advisory…

Coupons…Re-thought for Today’s Restaurant Entrepreneur

Tweet By: Tim Pincelli The term coupon  has many connotations in the restaurant industry and from what I’ve observed, mostly negative. Traditional print coupons have  security or fraud potential, require additional auditing at server/bartender checkout  and…