Tag Archives: customer loyalty program

Selling the experience – Are you using personalized selling to close the deal?

Posted on December 19, 2012

By: Sophie Talbot We recently held our MICROS Users Conference, which was a great chance to meet with our customers, … Read More →

Posted in What's New in Technology | Tagged , , , , , , | 1 Comment

Expanding Your Customer Loyalty Program

Posted on June 28, 2012

By: Andrew Fyfe, Franchise Management Expert For many Quick Service Restaurants (QSRs), the first step toward implementing a loyalty program … Read More →

Posted in CRM Strategy | Tagged , | 1 Comment

How to Turn Customer Complaints Into a Sales Opportunity

Posted on March 29, 2012

by Friedhelm Tringas Customer complaint handling is an area most staff like to run away from. It involves upset people and … Read More →

Posted in CRM Strategy, Hotel and Resort Management | Tagged , , | Leave a comment