Tag Archives: customer information system

Selling the experience – Are you using personalized selling to close the deal?

Posted on December 19, 2012

By: Sophie Talbot We recently held our MICROS Users Conference, which was a great chance to meet with our customers, … Read More →

Posted in What's New in Technology | Tagged , , , , , , | 1 Comment

Hotel Loyalty Programs…Up, Up and Away

Posted on November 8, 2011

By: Sophie Talbot Remember that scene from the movie ‘Up in the Air’ * where George Clooney’s character is extolling … Read More →

Posted in CRM Strategy, Hotel and Resort Management, What's New in Technology | Tagged , | Leave a comment

Hotels Customer Information System … Not a simple CRM

Posted on November 2, 2011

By: Motti Tadmor Many times I have been asked to explain what a customer Information System (CIS) is. The easiest … Read More →

Posted in Hotel and Resort Management | Tagged | 2 Comments