Tag Archives: customer experiences

Selling the experience – Are you using personalized selling to close the deal?

Tweet By: Sophie Talbot We recently held our MICROS Users Conference, which was a great chance to meet with our … Read More

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Service Sells

Tweet How to boost your bottom line with a smile. By: Sophie Talbot I was half-watching one of my guilty … Read More

Posted in CRM Strategy, Enterprise Management, Hotel and Resort Management, What's New in Technology | Tagged , , , | 1 Comment

Coupons…Re-thought for Today’s Restaurant Entrepreneur

Tweet By: Tim Pincelli The term coupon  has many connotations in the restaurant industry and from what I’ve observed, mostly negative. … Read More

Posted in Restaurant Management, Social Media Strategy | Tagged , , , , , , , | 1 Comment

I Just Paid My Tab…With My Smartphone!

Tweet By: Tim Pincelli No matter how many times I’ve done it myself (or watched it), paying for a restaurant/bar … Read More

Posted in Restaurant Management, What's New in Technology | Tagged , , , | 1 Comment

Are there Distractions Preventing you from Delivering a 5 Star Experience?

Tweet By: Nick Abruzere Luxury Resorts invest a significant amount of resources in training their staff to deliver the highest … Read More

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