Category Archives: Restaurant Management

Using POS Table Layout screens – “A picture paints a thousand words”

By: Peter Goodwin, Restaurant Operations Strategy Expert The well-worn saying “A picture paints a thousand words”, is so true when it … Read More

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Kitchen Display Systems; How do they Work in a Table Service Environment?

By: Peter Goodwin Whilst commonly used in the Quick Service Restaurant (QSR) market to improve speed of service and control waste, … Read More

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Coupons…Re-thought for Today’s Restaurant Entrepreneur

By: Tim Pincelli The term coupon  has many connotations in the restaurant industry and from what I’ve observed, mostly negative. Traditional … Read More

Posted in Restaurant Management, Social Media Strategy | Tagged , , , , , , , | 1 Comment

Handling Nutritional Information and Customer Allergies at Point-of-Sale

By Peter Goodwin, Restaurant Operations Strategy Expert The expectation of customers to know exactly what is in their meal is increasing. … Read More

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What Restaurants Can Learn From Seinfeld

By: Ed Rothenberg  Most Seinfeld fans will remember the classic episode where Jerry, George and Elaine are waiting for a … Read More

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Losing your Invisible Concierge – Why Backups are so Important?

By Grant Lorimer In today’s fast paced “I need it now” world, technology has become vital to any organization’s success. … Read More

Posted in Hotel and Resort Management, Restaurant Management | Tagged | 1 Comment

Not Offering Online Ordering? You May not Know what you’re Missing!

By: Tim Pincelli Wow, did I learn a lesson this weekend on how critically important offering online ordering is to … Read More

Posted in eCommerce Strategy, Restaurant Management, What's New in Technology | Tagged , , , , , , | 4 Comments

Trust, But Verify…A Practice to Live By In Any Cash Handling Business

By: Tim Pincelli A wise man once told me that an ounce of prevention is worth a pound of cure. … Read More

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I Just Paid My Tab…With My Smartphone!

By: Tim Pincelli No matter how many times I’ve done it myself (or watched it), paying for a restaurant/bar tab … Read More

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Taking the Sting out of Scheduling

By: Andy Noppenberger I asked a restaurant manager the other day what was one of the most time consuming tasks … Read More

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