Author Archives: Richard Oram

About Richard Oram

I’ve now been with Micros in the UK since 1999 initially as part of our Fidelio v6 & v7 PMS installation team, however had the chance in 2001 to be involved with our first Opera PMS v1 rollout across 70 sites and then with the first rollout of integrated ORS/PMS environment in 2003. Since those early days of Opera I have seen the product grow from v1 through to the latest v9 and our client base grow from the initial 70 sites to just under 2000 hotels running Opera across the UK & Ireland. I’m now the Hotels Product Manager for Micros in the UK with a dedicated team of product specialists behind me helping us deliver all aspects of Opera Enterprise Solution to our ever growing market, helping us remain #1 in the UK & Ireland. My introduction to hotels was purely accidental as a bar man at a city centre hotel while at University, followed by what was supposed to be a part time job at a hotel which lasted 4 years, during which time they installed Fidelio v6 and as they say the rest is history.