By: Tim Pincelli
No matter how many times I’ve done it myself (or watched it), paying for a restaurant/bar tab through a few touches on my Smartphone never ceases to amaze me.
Let’s face it, almost everything we do in our day to day lives can be assisted through these portable computers we still seem to label “phones”. Not to mention, smartphones are the culprit of the world’s worst question to the tech dependent…”are you ever going to put that thing down?”
Picture the circumstance; two hyper kids, busy restaurant, server that’s spread too thin, and homework to do. This is a bad recipe. You can understand how much stress can be avoided when we, the consumer, have the ability to end our dining experience. In a matter of seconds I’ve reviewed my check, chose my credit card, added the tip, and had a receipt sent to my email. My end result; satisfied the entire family’s eagerness to leave with no ugly scene disciplining the kids to be patient. I participated in making my dining experience better. No multiple steps of flagging down our server, watching my card walk away, and the whole sign, tip, and save receipt step that can be the most painful aspect of a dining experience. What restaurant or consumer would not like to save this time and these steps and get immediate benefit? Benefits such as faster table turns, customer engagement through consumer devices, increased tip opportunity based on customer satisfaction, electronic receipt delivery, and less paper and paperwork to name a few.
Smartphones are in the hands of the millions of restaurant customers daily. Providing a way for your customers to bring these mobile devices into your operations is a competitive requirement nowadays. MICROS (through a sales and marketing partnership agreement with Tabbedout) has made it possible to bring this technology to your consumers with a simple add on to your existing MICROS POS (a.k.a companion-ware). Best yet, consumers provide all the needed hardware. Empower your guests and bring this efficiency to your restaurant or bar. What are you waiting for?
Find out more about what MICROS can do for you! For more information contact us at firstname.lastname@example.org Phone: 866.287.4736 (US and Canada)