By: Di Davillas
How many times have you read that on a label for a t-shirt or another piece of clothing and you think “sounds good to me, that was an easy choice”, only to find out when you take it home that it’s either TOO big or TOO small.
Sales systems are not any different – one product does not fit all!
When evaluating sales systems, take into consideration a lot of aspects including “What is the main goal of my Sales Team”? If you do not want your sales team to be sitting behind a computer working between multiple systems to get their job done then maybe you need to think about making a change.
In this economy, once easy sales are becoming just as laborious as the hard ones. Sales Executives need to be able to get ALL their information from one system and either get on the road or the phone to start selling.
Why are the Sales Executives doomed to be pushed into using more than one application to get their job done on a daily, weekly or monthly basis? Why are they tied up with checking availability in the sales system only to find out it’s out of date and are then forced to check in their property management system? Why are the Conference Services teams expected to deliver the highest quality of service to their guests but at the end of the night they have to “beg, borrow and steal” to make the Night Auditor post the Banquet Charges to the Posting Master –correctly??!
The MICROS OPERA Sales and Catering solution provides hotel and conference sales teams a robust and comprehensive system for all their sales and catering needs, taking advantage of a seamless integration with the leading property management system MICROS OPERA PMS. OPERA Sales and Catering is also scalable to handle the varying needs of the Full Service, Express and Conference Service models.
Folks! Imagine a perfect world – you get into work with your Caramel No Fat Latte and turn on your computer which, like magic, opens up to your own Dashboard. You can see what appointments you have today, what tasks you need to complete as well as your Group Block, Events, your Production Statistics for the Month and your MTD Activity Statistics. Easy – no? Now imagine by pressing ONE button you can see how the hotel’s room availability is for today, or for any dates.
Or imagine looking a Corporate Account to determine its value to the hotel and not just in group sales but overall value. The Account Dashboard provides up-to-the-minute KPI Data for your Account, including all the contacts, YTD production for transient and group business, group information, activity / task information and much more.
Sounds too good to be true!? It’s TRUE!!!!!
Find out more about what MICROS can do for you! For more information contact us at firstname.lastname@example.org Phone: 866.287.4736 (US and Canada)