By: Jonathan Seigle
Las Vegas is the ultimate proving ground for hospitality technology. Need proof? Just look at the stats:
♦ 37 million+ annual visitors, including almost 7
million international visitors
♦ Almost 150,000 hotel rooms
♦ 10 of the 10 largest hotels in the United States are
located in Las Vegas
♦ Las Vegas is home to thousands of restaurants,
from independent neighborhood joints to 5-star fine dining
With their unique combination of high guest volumes, wide-ranging functionality requirements, and 24/7/365 environments, Las Vegas operators will test the limits of any technology product:
- Scalability (i.e. can you handle the check-in volume on a Friday night? Can you handle the 25 restaurants on my property all on one system?)
- Functionality and interfaces (complicated rate structures, comp requirements, guest tracking, service styles ranging from fast casual to fine dining, etc.)
- Uptime and stability (can’t afford downtime in a 24/7 world
This is exactly why MICROS pay so much attention to the Las Vegas market: because if our solutions can work here, they generally be able to work just about anywhere else. And this is why we’re proud to say that OPERA runs 7 of the top 10 largest hotels in the United States - all seven located here in Las Vegas.
Source:
http://www.lvcva.com/getfile/106/2010%20Vegas%20FAQs.pdf
About Jonathan Seigle
Greetings from Las Vegas and welcome to the MICROS Blog! I’ve been at MICROS for about 9 years, the past 7 based here in the Entertainment Capital of the World. I’m somewhat unique at MICROS, having spent substantial time on both the restaurant and hotel sides of our business. Las Vegas must be one of the best places in the world to be involved in hospitality technology, with our 150,000 hotel rooms and thousands of restaurants. We get almost 40 million visitors per year coming through Las Vegas, making the high-volume resorts and restaurants here the ultimate proving ground for our solutions. Borrowing a phrase from another great American city and applying it to technology: “if you can make it here, you can make it anywhere”.
I got my start in hospitality at age 18 as a bellman, valet, and limo driver at various resorts in Orange County, California, working during summers off from college. Before coming to MICROS, I had various sales and marketing positions at technology companies like Ingram Micro, Touchstone Software, SeatAdvisor, and Cisco Systems. I joined MICROS at our office in Huntington Beach, California in 2002 and then jumped at the chance to relocate to Las Vegas a couple years later.
Outside of MICROS, I keep busy with my wife and three kids enjoying all of the outdoor activities here in Nevada, cheering for UNLV basketball, and suffering through UNLV football.
